Emotional Intelligence is defined as a set of competencies demonstrating the ability you have to recognise your behaviours, moods, and impulses, and to properly manage them according to the current situation. By attending a one-day training course on Emotional Intelligence (EQ) in the Workplace in Melbourne, Perth, Canberra and other cities, you will learn to […]
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Getting the Most from Your Employees: Emotional Intelligence Training in Melbourne, Perth, Canberra
Listening and Hearing Aren’t the Same To gain an insight into active listening and to use it, participate in Active Listening Training Course offered by pdtraining in Sydney, Brisbane, Melbourne and other cities in Australia. Listening and hearing are two completely different concepts. As a successful administrative assistant, it’s imperative that you learn how to […]
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Active Listening Training for Administrative Assistants – Sydney, Brisbane, Melbourne
As a busy executive assistant, being able to manage your time is essential. To develop advanced skills, consider participating in Foundation Skills for PA’s and Executive Assistant Training Course from pdtraining in Sydney and other cities in Australia. When dealing with multiple tasks daily, prioritising your work becomes an important step to perform. Using the […]
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Advanced Executive Assistant Skills: How to Prioritise Your Day Effectively – Sydney
Creating business documents requires more than just good writing. To gain expertise in writing business documents, participate in Business Writing Training Course delivered by pdtraining in Sydney, Melbourne and other cities in Australia. Well documented procedures are an important part of the management process and are often the only way that management can monitor the […]
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Business Writing Training: How to Create Professional Reports – Sydney, Melbourne
Having effective executive administrative skills are essential in today’s fast-paced work environment. To develop important skills, executive assistants may use Foundation Skills for PA’s and Executive Assistants Training Course delivered by pdtraining in Canberra, Parramatta, Perth and other cities. Being organised, punctual, and effective in your communication skills, both written and verbal are crucial if […]
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How to Get Organised: Foundation Skills for PAs and Executive Assistants – Training in Canberra, Parramatta, Perth
In a day’s work, you may need to deal with difficult customers, but you can use techniques to deal with difficult customers without stress or negativity. You may attend Customer Service Training Course from pdtraining available in Brisbane, Sydney and other cities in Australia to deal with, and turn around, difficult customers. Over time, you […]
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Customer Service Training in Brisbane – How to Deal with Difficult Customers
How you handle customer sales objections can be the major influence on your success or failure in making a sale. To gain expertise in selling, consider participating in Sales Training Course offered by pdtraining in Sydney and other cities in Australia. To read the first part, click here: Sales Training in Sydney: How to Overcome […]
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Sales Training in Sydney – How to Overcome Common Objections Part 2
Customers who are not ready to make a purchasing decision often come up with objective statements related to what is holding them back. Consider participating in Sales Training Course offered by pdtraining in Sydney and other cities in Australia where you will learn techniques to overcome common objections that you encounter during sales. You can […]
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Sales Training in Sydney: How to Overcome Common Objections Part 1
Successful sales people appreciate this WIIFM aspect of the sales process and spend time with customers in understanding the WIIFM of a particular service/product before they move to “close the sale”. To develop knowledge and skills in sales, consider taking part in Sales Training Course offered by pdtraining in Parramatta, Melbourne and other cities. Potential […]
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What is WIIFM? – Sales Training Course in Parramatta, Melbourne
Learning how to create and pitch your unique selling proposition requires thought and practice. To develop understanding and skills in sales, consider taking part in Sales Training Course offered by pdtraining in Sydney, Perth and other cities in Australia. Some sales people assume that price is always the deciding factor in purchasing decisions. In fact, […]
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How to Create a Unique Selling Proposition – Sales Training Course in Sydney, Perth
To be successful at sales, especially when selling items valued over $200, you need to be really good at listening to what your potential client is saying to be able to sell better. To develop vital skills in selling, you may use Sales Training Course offered by pdtraining in Sydney, Canberra, Perth and other cities […]
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How to Use Active Listening When Selling – Sales Training in Sydney, Canberra, Perth
Mastering effective communications skills can put you ahead of your competition when you interact with your clients and business partners. To gain new skills to master conversations, consider attending the one-day Communication Skills Training Course delivered by pdtraining in Adelaide, Canberra and many other cities in Australia. Engaging in interesting, memorable small talk is a […]
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How to Master the Art of Conversation: Effective Communication Skills Training in Perth
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