Emotional Intelligence (EQ) Training Course delivered by pdtraining in Brisbane, Melbourne

Training in Assertiveness and Self Confidence – Dealing with Difficult Situations – Sydney, Canberra

Every person has faced many difficult situations, but how we handle them makes the difference between whether we gain from them or not.

To gain the confidence to handle difficult people and situations, consider participating in Assertiveness and Self Confidence Training Course offered by pdtraining in Sydney, Canberra and other cities in Australia.

Assertiveness and Self Confidence Training Course offered by pdtraining in Sydney, Canberra
Seek a resolution at the earliest

A situation is difficult when you are uncomfortable in it and want it to be over. How would you ensure that the difficult situation is resolved so that you are comfortable again? There are many ways to do that depending upon the situation. You can:

Wait for it to get over

Work on people to change their perspective

Change yourself


To effectively deal with a difficult situation where you need to make a choice, you can write down the pros and cons of each choice. That will help you to get a clear idea of what your situation will be in either case. When listing the pros and cons, you must also take into account your capabilities so that when you are in that situation later on, you are able to handle it.

It is vital that you believe that you can overcome the difficult situation. Many times, we get dragged down when facing a difficult situation. Negativity must be countered at the earliest possible time so that it does not make you feel helpless. Instead, try to rationally evaluate the situation and consider your options. Logical thinking, not emotions, will help you to come out of the difficulty victorious. Therefore, as soon as you find yourself in a situation that is adversely affecting you, begin to create a plan to come out of it.

Staying confident has a vital role in overcoming difficult people and situations. If you believe that you can change your situation, you will find ways to do that. Your confidence in your abilities will also keep you away from negativity, bitterness or depressing thoughts. While evaluating your capabilities honestly, you also need to believe that you have the ability to overcome the most difficult of problems.

Many people turn to complaining endlessly when they are in a difficult situation. Even though it might help them to vent out their emotion, it does nothing to change their situation. Sharing your problem with those you trust is fine, but you also need to make sure that you working towards a resolution.

Assertiveness and Self Confidence Training Course offered by pdtraining in Sydney, Canberra
Remain calm and rational when finding a solution

Never remain silent when facing aggressiveness or bad behaviour from a person. Your silence will be interpreting as agreement. Be assertive when you think your rights are being trampled upon. It is important that you take an early step to reclaim your rights. After your discomfort and the other person’s comfort has become a pattern, it is difficult to break the pattern because certain behaviours are expected by then.

Remain grounded in facts. Make sure that you are not influenced by your emotions and pick up facts of the situation using which you will make a decision that will be beneficial to you. When countering arguments, use facts, especially when the other person is talking in extremes. Maintain your poise while you argue your point.

Nobody likes to be in a difficult situation, but having a method to reach a resolution is important to not face the difficulty for long. Identify early signs of a conflict and begin to plan your efforts to best handle it.

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Pdtraining delivers 1000’s of professional development courses each year in Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth, so you can be assured your training will be delivered by a qualified and experienced trainer.

All public Assertiveness and Self Confidence Training courses include am/pm tea, lunch, printed courseware and a certificate of completion.  Customised courses are available upon request so please contact pdtraining on 1300 121 400 to learn more.

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