Download a Course Outline 
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Creative Problem Solving Training Course
Psychologists and business people alike have discovered that successful problem solvers use the same types of processes to identify and implement solutions to problems.
This Creative Problem Solving workshop from pdtraining, will give participants an overview of the entire creative problem solving process and are available now in Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.
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OUTCOMES
By the end of this course, participants will:
- Have a greater understanding of problems & the creative problem solving process
- Learn what types of information to gather with some key questions
- Use four different problem definition tools
- Learn to write concrete problem statements
- Master idea generating tools like affinity diagrams, word chaining, the box method, the six thinking hats & the blink method
- Learn to evaluate potential solutions against specific criteria like a cost/benefit analysis or group voting
- Learn to perform a final analysis and selecting a solution
- Gain insight into the roles that facts & intuition play in selecting a solution
- Understand the why's & how's of refining & re-refining a shortlist
- Learn how to identify the tasks & resources necessary to implement a solution
- Understand how to evaluate & adapt solutions to reality
- Learn to utilise follow-up to celebrate successes & identify improvements
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Course Length:
1-day
Certificates:
Certificates of Completion are issued to each participant
Also available for In-House courses:
Post-course assessment for validation of learning.
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Why our clients choose us:
- Receive practical tools to take away with you.
- Be involved all day. There are about 20 activities each day (10 lessons with 1-3 activities per lesson).
- Realistic and relevant. We take the time to learn about you, then tailor the training to your needs.
Looking for death by Powerpoint? You will need to call another training company!
Some of our recent/current Creative Problem Solving clients:
- The Sound Alliance
- Sky Racing
- Cater Care Australia
- ESH Group
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OUTLINE
Creative Problem Solving Training Course Outline
Download a Course Outline
Foreword:
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
This Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.
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Creative Problem Solving Training Course - Lesson 1
The Problem-Solving Method
- Introduction to Six-Step Process
- Problem Definition
- Information Gathering
- Generating Possible Solutions
- Analysing the Solutions
- Selecting the Best Solution(s)
- Planning the Next Course of Action
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Creative Problem Solving Training Course - Lesson 6
Generating Solutions - Part Two
- Using the Box Method
- Using the Six Thinking Hats
- Using the Blink Method
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Creative Problem Solving Training Course - Lesson 2
Problem Definition
- Identifying the Problem
- PAG vs. PAU
- Determining the Scope
- Writing the Problem Statement
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Creative Problem Solving Training Course - Lesson 7
Evaluating Solutions
- Developing Criteria
- Using Cost/Benefit Analysis
- Group Voting
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Creative Problem Solving Training Course - Lesson 3
Information Gathering
- Understanding Types of Information
- Identifying Key Questions
- Developing Criteria
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Creative Problem Solving Training Course - Lesson 8
Selecting a Solution
- Doing a Final Analysis
- Facts vs. Intuition
- Refining and Re-Refining the Shortlist
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Creative Problem Solving Training Course - Lesson 4
Brainstorming Basics
- Creating a Creative Space
- Setting the Ground Rules
- Generating Ideas
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Creative Problem Solving Training Course - Lesson 9
Planning your Next Steps
- Identifying Tasks
- Identifying Resources
- Evaluating and Adapting
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Creative Problem Solving Training Course - Lesson 5
Generating Solutions - Part One
- Logistical Solutions
- Using Affinity Diagrams
- Word Chaining
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Creative Problem Solving Training Course - Lesson 10
Recording Lessons Learned
- Planning the Follow-up Meetings
- Celebrating Successes
- Identifying Improvements
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Public training courses in Brisbane now include: lunch, a games room, unlimited espresso coffee and WiFi.
| IN-HOUSE TRAINING |
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'your place or ours'
In-House training benefits:
- tailored to your needs and goals
- cost effective - from $140 per person (full day)
- you choose the day, place and time
- greatest impact in the shortest time
- tailoring ensures practical tools directly applicable to your workplace
- great team building opportunity
- more convenient, people don't need to go off-site
You'll be surprised at the price - check now! |
Ph: 1300 121 400
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Tailored Delivery - standard
We will always tailor the delivery of your In-House Training course to ensure it is relevant to your team, and targeted at your learning goals. We can incorporate your company's examples and terminology to ensure you the training can be directly related back to your workplace. This is standard, and included in the price.
Your delivery options
We offer a range of different class types to suit your operational needs.
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The "1-hour Motivator" training sessions
These 60-90 minute sessions are highly motivating and thought provoking - ideal for those people who need to fit training in around a busy work schedule - great as an early morning kick-start or lunch time boost! Read more...
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The "3-hour Power" sessions
3-hour power sessions – are a great solution when you have very specific outcomes you are targeting, or scheduling the team to be off the job for a whole day is proving to be a challenge Read more...
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Full-day short courses
1-2 day short courses delivered with a unique focus on 80% activities 20% content – just the way learning should be!
Read more...
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Conferences and workshops
Do you want your conference to be memorable, fun, interactive and have a real highlight? pdtraining's dynamic trainers can add that flair, excitement and much much more!
Read more...
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1. We really listen
We take the time to understand your needs and goals
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2. Flexible delivery
We always tailor the course to suit your needs
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3. The best trainers
We only provide the best trainers and the best courseware
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Most importantly the participants 'love' pdtraining courses because our courses are:
- Practical - 20% theory:80% practical - everyone will be constantly involved and engaged.
- Very interactive - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
We believe you learn more when you're having fun!
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Q: Who else uses Professional Development Training?
A: Take a look at some of our recent clients
Q: Are they Happy?
A: This is what they say about us testimonials
 Questions?
Email:
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or
Phone: 1300 121 400
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The top 5 reasons participants 'love' pdtraining
- 20% theory:80% practical - everyone will be constantly involved and engaged.
- Lots of collaboration - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
Yes! this is the right choice for me! 
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Don't take our word for it: testimonials
Cost:
$495 inc gst per person
Length
1 - day high-energy class
Your class will be held at:
Sydney
Level 1
111 Harrington Street
Sydney
NSW 2000
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Melbourne
123 Queen Street
Melbourne
VIC 3000
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Brisbane
Unit 11
121 Newmarket Road
Windsor Brisbane
QLD 4030
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Adelaide
International Visualisation Centre
19 Young Street
Adelaide
SA 5000
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Perth
Perron House
61 Kitchener Avenue
Victoria Park Perth
WA 6000
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Canberra
Manuka Oval
Manuka Circle
Canberra
ACT 2603
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 Times
Public classes start at 9.00am and finish around 4.30pm.
Class Size
Public classes will be a small relaxed group of between 4 and 12 people.
The small group helps ensure that everyone will gets a chance to ask questions and learn at their own pace.
What is provided?
All participants will be provided with morning tea, afternoon tea, printed bound courseware to keep and a Creative Problem Solving Certificate of Completion. Public training courses in Brisbane now include: lunch, a games room, unlimited espresso coffee and WiFi.
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