Glossary of Common Sales Terms – Sales Training Course in Sydney

Sales Training / By

There’s nothing particularly difficult about the language of sales. To gain important skills in sales, consider attending Sales Training Course offered by pdtraining in Sydney and other cities in Australia. Mastering sales jargon just takes a little study and practice. Knowing the language will make you feel more confident and prepared to start selling. Glossary …

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How to Write Professional Business Letters – Business Writing Training in Sydney, Melbourne

Professional Development Training / By

Corresponding via letters is a large part of doing business in Sydney. More than sending a message, business letters are a way to establish rapport, clarify work expectations, and even affirm and encourage co-workers. To learn to plan and create business letters, use Business Writing Course in Sydney, Melbourne and many other cities in Australia. …

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What is the Kano Model? – Lean Customer Satisfaction Improvement – Sidney, Perth

Lean Six Sigma (LSS) Training / By

When you attend a Lean Process Improvement Training Course offered by pdtraining in Sidney, Perth, etc., you will learn about business process and manufacturing improvements like the Kano model. The Kano model is a theory of product development and customer satisfaction. When introduced in the 80’s the model challenged traditional Customer Satisfaction Models that More …

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Setting Goals: Coaching and Mentoring Training – Melbourne, Canberra, Adelaide

Coaching and Mentoring / By

When coaching employees, it is a temptation for you to talk more because you have plenty to say. To gain expertise in mentoring, consider participating in Coaching and Mentoring Training Course from pdtraining delivered in Melbourne, Canberra, Adelaide and other cities in Australia. To gain information and identifying appropriate goal areas, you must use active …

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How to Ask Good Questions: Communication Skills Training in Sydney, Melbourne

Effective Communication Course / By

In this article, we will review some specific questioning techniques that you can use in your communications with co-workers and others. Learn effective methods to communication with others using Communication Skills Training Course offered by pdtraining in Sydney, Melbourne and other cities in Australia. Open-Ended Questions Open questions get their name because the response is …

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The Five Principles of Lean: Lean Process Improvement Training – Sydney

Lean Six Sigma (LSS) Training / By

In trying to develop the benchmarks for the automotive industry production facilities, Womack developed a set of five principles that form the basis of what we now refer to as “lean enterprise implementation”. To develop a deep understanding and skill building in Lean for process improvement, participate in Lean Process Improvement Training Course from pdtraining …

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Learn Active Listening Skills – Communication Skills Training in Sydney

Active Listening / By

Hearing is rather easy for most of us; our body does the work by interpreting the sounds that we hear into words. To learn how to actively listen, consider using Active Listening Training Course offered by pdtraining in Sydney and many other cities in Australia. Listening, on the other hand, is much more difficult. Listening …

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The TPS Framework Model – Lean Process Improvement Training in Adelaide, Perth

Lean Six Sigma (LSS) Training / By

Achieve process improvement by using lean methodologies. To gain expertise in using lean for process improvement, consider using Lean Process Improvement Training Course offered by pdtraining in Adelaide, Perth and other cities of Australia. The framework represents a structural system of how to view our business and organisation: The framework is strong if the roof, …

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Negotiation Skills Training in Brisbane, Sydney – Preparing to Negotiate

Negotiation Skills / By

In this article we consider the various aspects of negotiation preparation such as: setting the time and place, establishing common ground, and creating a negotiating framework. If you need to conduct negotiations, you may want to attend the one-day Negotiation Training Course offered by pdtraining in Brisbane, Sydney and other cities. Even at this early …

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5 Steps to Process Improvement – Lean Six Sigma Training in Brisbane, Sydney

Professional Development Training / By

There is no business process that cannot be improved upon. To gain expertise in improving business processes using Lean, consider participating in Lean Six Sigma Awareness Course offered by pdtraining in Brisbane, Sydney and other cities in Australia. Identifying problems in a business process that are limiting the business’ performance is the first important step in achieving …

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Introducing the G.R.O.W. Model – Coaching and Mentoring Training in Sydney, Parramatta, Melbourne

Coaching and Mentoring, Professional Development Training / By

Having a consistent and uniform approach to coaching enables you to coach more effectively with strategy and direction. If you are looking for training in coaching, consider participating in Coaching and Mentoring Training Course from pdtraining in Sydney, Parramatta, Melbourne and other cities in Australia. Using a coaching model will also instil confidence in your employee, because …

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Identifying Your Walk-Away Price (WAP) – Negotiation Skills Training in Melbourne, Adelaide, Canberra

Negotiation Skills / By

Bargaining for the best price on a new car requires less negotiation skills than negotiating on the purchase price of a business, but both require a two-way negotiation. To gain new techniques and skills in negotiation, consider using Negotiation Training Course offered by pdtraining in Melbourne, Adelaide, Canberra and other cities in Australia. The seller …

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