Involving Trainees in the Learning: Train the Trainer Training Course – Parramatta, Melbourne, Adelaide

Adult learners are more attentive and absorb more information when they participate in the learning. To take your training skills to the next level, consider joining the Train the Trainer Training Course offered by pdtraining in Parramatta, Melbourne, Adelaide and other cities in Australia. Trainers need to devise new methods to enhance learning, in order […]

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Involving Trainees in the Learning: Train the Trainer Training Course – Parramatta, Melbourne, Adelaide


Customer Satisfaction and Supply Chain Management: Training Course in Melbourne, Perth

The ultimate goal of a business is to maintain or enhance customer satisfaction by providing customers what they want, when they want it, and where they want it. To gain skills in managing supply chain, participate in the Supply Chain Management Course delivered by pdtraining in Melbourne, Perth and other cities in Australia. Customer satisfaction […]

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Customer Satisfaction and Supply Chain Management: Training Course in Melbourne, Perth


What to Do to Exceed Customer Expectations – Training in Customer Service in Brisbane, Canberra

There are basic needs of customers that most good companies fulfil, but to exceed customer expectations, you need to understand what to offer and when. If you are looking to further your skills as a customer service professional, join the Customer Service Training Course offered by pdtraining in Brisbane, Canberra and other cities in Australia. […]

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What to Do to Exceed Customer Expectations – Training in Customer Service in Brisbane, Canberra


Training in Customer Service – Adelaide – Handling Written Communication

When communicating with customers in writing, customer service professionals must take precautions to prevent misunderstandings. To gain skills in providing customer service, consider participating in the Customer Service Training Course delivered by pdtraining in Adelaide and many other cities in Australia. Written communication is more difficult to handle because you cannot use supporting mediums of […]

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Training in Customer Service – Adelaide – Handling Written Communication


Foundation Skills for PA’s and Executive Assistants – Sydney, Parramatta – Prioritise to Complete Tasks on Time

If you differentiate and separate tasks that are important, urgent and unimportant, then you can improve your productivity. To improve your skills further, consider joining the Foundation Skills for PA’s and Executive Assistants Training Course provided by pdtraining in Sydney, Parramatta and other cities in Australia. When you prioritise tasks, you spend your time doing […]

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Foundation Skills for PA’s and Executive Assistants – Sydney, Parramatta – Prioritise to Complete Tasks on Time


Building Organising Habits: Foundation Skills for PA’s and Executive Assistants – Brisbane, Perth

Organising is not a favourite hobby of most people, but it helps you to be systematic and orderly. To assist you in furthering your skills as a personal assistant, you may join the Foundation Skills for PA’s and Executive Assistants course delivered by pdtraining in Brisbane, Perth and other cities in Australia. Organising becomes easy […]

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Building Organising Habits: Foundation Skills for PA’s and Executive Assistants – Brisbane, Perth


Coping with Bad Behaviour – Assertiveness and Self Confidence Training Course in Perth

To cope with difficult behaviour, you need to do the exact opposite of what the difficult person is doing. Join the Assertiveness and Self Confidence Training Course delivered by pdtraining in Perth and other cities in Australia to improve your confidence and become more assertive. What To Expect From Difficult People When something comes to […]

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Coping with Bad Behaviour – Assertiveness and Self Confidence Training Course in Perth


Assertiveness and Self Confidence Training – Brisbane, Melbourne – How Your Appearance Impacts Your Self-Image

Even when we think that we do not, we all judge people by their appearance. To improve your self-worth and develop self-confidence, consider participating in the Assertiveness and Self Confidence Training Course offered by pdtraining in Brisbane, Melbourne and other cities in Australia. When you see somebody well-dressed, you create a favourable impression of them. […]

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Assertiveness and Self Confidence Training – Brisbane, Melbourne – How Your Appearance Impacts Your Self-Image


Top Tips For Providing Customer Service Over The Phone – Customer Service Training in Brisbane, Melbourne

You depend upon your voice when offering customer service over the phone, but your emotions and body language also affect how you communicate through speech. To enhance your skills in serving customers, consider taking part in Customer Service Training Course delivered by PD Training in Brisbane, Melbourne and other cities in Australia. Ways In Which […]

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Top Tips For Providing Customer Service Over The Phone – Customer Service Training in Brisbane, Melbourne


Customer Service Training Course in Canberra – Online Customer Service Dos and Don’ts

Knowledge of the rules of the Internet and online communication is necessary to protect a company image. If you want to gain knowledge and skills in providing customer service, join the Customer Service Training Course offered by PD Training in Canberra and other cities in Australia. Things You Should Do in Online Customer Service If […]

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Customer Service Training Course in Canberra – Online Customer Service Dos and Don’ts


Supervision Training in Melbourne – Which Type of Delegation Do You Need

Determining to what degree a team needs to be supervised leads to better management and employee satisfaction. To further your skills in supervising others, consider joining the Supervision Training Course delivered by pdtraining in Melbourne and other cities in Australia. It is commonly believed that too much or too little supervision is bad. However, if […]

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Supervision Training in Melbourne – Which Type of Delegation Do You Need


Supervision Training Course – How to Set Expectations – Canberra, Brisbane

Each employee must know what they are expected to do, how they must do it, and where tasks should be completed. If you are a supervisor and you want to polish your skills, participate in the Supervision Training Course by pdtraining in Canberra, Brisbane and other cities in Australia. High Expectations or Reasonable Expectations? To […]

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Supervision Training Course – How to Set Expectations – Canberra, Brisbane