Assertiveness and Self Confidence Training Course delivered by pdtraining in Melbourne

The Power of Empathy and Bonding at Work – Assertiveness and Self Confidence Training Course – Melbourne

Developing good relationships requires open-mindedness, humility and cooperation.

Assertiveness and Self Confidence Training Course delivered by pdtraining in Melbourne
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To develop a more confident personality, participate in the Assertiveness and Self Confidence Training Course delivered by pdtraining in Melbourne and other cities in Australia.

Empathy is the quality of seeing things from another person’s point of view. Even though empathy is present in all of us, it is greater in some people and a little less in others. To become a more empathic person, you first need to step out of your own perspective so that you can step into the perspective of others. Once you are not personally connected to a situation or a person, you will be able to see the situation or the person through another person’s point of view. It will provide you many benefits, the obvious one being more enjoyable and positive relationships.

Stepping Out of Your Point of View

There are multiple perspectives from which something can be viewed. When we view something from our point of view, we disallow other’s point of views. Therefore, to become empathic, you need to shift seeing things from your perspective to others’ perspective. Putting yourself in another person’s shoes is a good way to understand the person’s situation, behaviour and circumstances. Even doing that to a small extent will help you to become aware of the feelings of the other person.

Empathy helps to build camaraderie and bonding between people. It also makes one more patient and understanding. For leaders, empathy is a necessary quality, as they need to manage and mentor others. Both employers and employees can enjoy better professional relationships if they make the effort to understand the feelings and actions of others.

Being Involved With Others

You understand those better whom you know. As you cannot be personally involved in the life of your colleagues, subordinates and superiors, the best way to know them is to be involved. Asking general questions that do not invade the privacy of others can help you know about the feelings, thoughts, relationships, and lives of others. Your interest will make the other person feel wanted and valued, and will help you to develop empathy and bonding.

Accepting Mistakes – Yours and Others

Making mistakes is being human. If you are not hard on yourself when you make mistakes, there is a greater possibility of you forgiving others when they make mistakes. To make it easy for yourself to forgive mistakes others make, you can look back on the mistakes you made in life. This connection will allow you the ability to be patient with others.

If a person keeps making the same mistake repeatedly, then you may take strict corrective action to prevent such behaviour from continuing. Remember that empathy needs to be reciprocated. If it is one-sided, it can only serve you for so long.

Challenge Biases

You find various biases build up by cultures, people and families that damage our ability to have healthy relationships with others. To pull yourself above prejudices, you must keep challenging biases using discussion, arguments and information. The more you know about other people and cultures, the more open you become towards them. If a bias is restricting communication and cooperation, you can be sure that it does not deserve to stand.

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Pdtraining delivers 1000’s of professional development courses each year in Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth, so you can be assured your training will be delivered by a qualified and experienced trainer.

All public Assertiveness and Self Confidence Training courses include am/pm tea, lunch, printed courseware and a certificate of completion. Customised courses are available upon request so please contact pdtraining on 1300 121 400 to learn more.


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