Monthly Archives: January 2012


Affordable Computer and Soft Skills Room Hire in Brisbane

PD Training has taken on a new training centre in Brisbane, Australia and is proud to offer you some very affordable room hire options for computer and professional development training in Brisbane. If you need a small room equipped with PC’s then PD Training is offering a computer room hire for $550 per day inclusive [...]

Continue reading:
Affordable Computer and Soft Skills Room Hire in Brisbane


What Determines a Good Customer Service Experience in Brisbane?

Can you train someone on how to create a good customer service experience for your business in Brisbane, as well as the other capital cities in Australia? The answer of course is YES! But what exactly determines if a customer has a good experience with the service he or she receives when they patronise your [...]

Continue reading:
What Determines a Good Customer Service Experience in Brisbane?


How Do You Supervise Your Staff? Are You a Tyrant or Push-Over?

I’ve written before about how supervising staff is a true art form, and probably one of the most challenging roles you can ever take on. In my experience with dealing with direct supervisors, many seemed to have a specific style that wasn’t flexible at all and ranged from being a complete micro-managing tyrant to a [...]

Continue reading:
How Do You Supervise Your Staff? Are You a Tyrant or Push-Over?


Features vs Benefits – Part 2 – Sales Training Brisbane

PD Training delivers affordable 1-day training courses for both external sales as well as call-centre telesales training courses in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. Features vs Benefits – Make a List In the previous post about selling features and benefits we identified what a feature is and what some benefits might be. Now [...]

Continue reading:
Features vs Benefits – Part 2 – Sales Training Brisbane


Sales Training Course Brisbane – Features vs Benefits

pdtraining delivers affordable, 1-day sales training courses for both external sales as well as call-centre telesales training courses in Brisbane, Adelaide, Canberra, Melbourne, Perth and Sydney. Features Vs Benefits Explained If you want to be a successful sales person, you’ll need to understand the difference between the features and benefits of your product or service. [...]

Continue reading:
Sales Training Course Brisbane – Features vs Benefits


Sales Training – Overcoming Objections – Part 2

pdtraining delivers affordable 1-day training courses for both external sales as well as call-centre telesales training courses in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. Overcoming Price Objections In the previous past about overcoming objections we discussed how objections are simply part of the sales process, so today we’re going to consider how to overcome [...]

Continue reading:
Sales Training – Overcoming Objections – Part 2