karen winfield

Karen Winfield Training Course

active listening trainning courses

Active Listening is a Pivotal Skill Everyone Should and Can Develop

PD Training’s Managing Director, Karen Winfield, was recently interviewed by the Sydney Morning Herald regarding the concept of Active Listening. See the Article reproduced below: “People often tell Barbara Clifford that she’s a wonderful listener. “They’ll say, ‘Wow, I can’t believe you remembered that,’ or ‘I can’t believe you remembered everybody’s name in the room’,” …

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PD Training Customer Experience Success Story

8-Years to Take Our Customer Experience from “Really Good” to “Truly Outstanding”

Many entrepreneurs would agree that behind every “overnight success”, there is a 10-year, behind-the-scenes story of dedication, reinvestment and hard work; this story is no exception. Corporate Training provider, Professional Development Training Pty Ltd  (PDT), was founded in Brisbane in 2009 by Paul Findlay and Karen Winfield, and over the following 10 years the business …

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