Our Purpose: To help your organisation provide training and development to your people that is on target, fun, retained and above all helps them achieve their goals.

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Upcoming Public Classes

Time Management Training
Time Management Training

Understanding the way you manage your time is the very first step when implementing an effective time management solution. Once you understand the psychology of time, it becomes easier to manage your habits around time.

By applying the time management skills developed through the topics below, you can optimise your efforts to ensure that you concentrate as much of your time and energy as possible on the high-payoff tasks. This ensures that you achieve the greatest benefit possible with the limited amount of time available to you. Contrary to popular belief, effective time management is not necessarily based on doing more things in less time.

Tuesday, 16 July 2024

VIC - Melbourne

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Time Management Training - Half Day
Time Management Training - Half Day

Understanding, identifying and defining your long-term goals is the very first step when implementing an effective time management solution. With the broader goal in the background, you can now set a series of medium and short-term goals that will effectively lead you to achieving the cherished long-term goals in your life.

By applying the skills taught in the Time Management Workshops, you can optimise your efforts to ensure that you concentrate as much of your time and energy as possible on the high-payoff tasks. This ensures that you achieve the greatest benefit possible with the limited amount of time available to you. Contrary to popular belief, effective time management is not necessarily based on doing more things in less time.

Tuesday, 16 July 2024

Web - Live Online Class

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Customer Service Training
Customer Service Training

In order to create higher levels of customer satisfaction, you need to go beyond good customer service and exceed your customers’ expectations with exceptional service every time. In order to achieve this, it is important to ask yourself some questions:

  • Do you or your staff have the right skill sets to deliver exceptional customer service?
  • How do you currently improve your Customer Service Skills and approaches?
  • Do you strive to continuously improve your customer service?
  • Do you currently listen effectively to uncover the customer’s true needs?
  • Are internal customers understood and prioritised? 

This Customer Service Training Course is for professionals who want to make a significant contribution to their company’s image or bottom line and make their own lives more rewarding by consistently providing exceptional customer service to both internal and external customers.

Tuesday, 23 July 2024

NSW - Sydney

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