{"id":94,"date":"2010-06-28T18:47:48","date_gmt":"2010-06-28T08:47:48","guid":{"rendered":"http:\/\/pdtraining.com.au\/blog\/?p=94"},"modified":"2014-06-10T20:17:12","modified_gmt":"2014-06-10T10:17:12","slug":"cold-calling-this-is-what-you-need-to-know","status":"publish","type":"post","link":"https:\/\/pdtraining.com.au\/blog\/professional-development-training\/professional-telephone-etiquette\/cold-calling-this-is-what-you-need-to-know\/","title":{"rendered":"Cold-Calling? This is What You Need to Know &#8211; Communication Skills Training in Brisbane"},"content":{"rendered":"<p>&nbsp;<\/p>\n<figure class=\"figure alignright\"><a href=\"\/courses\/communication-skills-workplace-training-courses-are-delivered-by-pdtrainings-communication-skills-training-specialists-in-brisbane-sydney-melbourne-adelaide-and-australia-wide\" target=\"_blank\" rel=\"\/courses\/communication-skills-workplace-training-courses-are-delivered-by-pdtrainings-communication-skills-training-specialists-in-brisbane-sydney-melbourne-adelaide-and-australia-wide\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-281 size-medium\" title=\"Communication Skills Training Course in Brisbane\" src=\"\/blog\/wp-content\/uploads\/2010\/06\/PhoneSkills-300x198.png\" alt=\"Communication Skills Training Course from pdtraining in Brisbane\" width=\"300\" height=\"198\" srcset=\"https:\/\/pdtraining.com.au\/blog\/wp-content\/uploads\/2010\/06\/PhoneSkills-300x198.png 300w, https:\/\/pdtraining.com.au\/blog\/wp-content\/uploads\/2010\/06\/PhoneSkills.png 498w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><figcaption>Build skills to handle conversations effectively<\/figcaption><\/figure>\n<p><strong>As with most other areas in business communications, there are two things which will impact upon your success probabilities more than everything else combined.<\/strong><\/p>\n<p>If you are looking to gain skills in communication, consider using\u00a0<a title=\"Communication Skills Training Course\" href=\"\/courses\/communication-skills-workplace-training-courses-are-delivered-by-pdtrainings-communication-skills-training-specialists-in-brisbane-sydney-melbourne-adelaide-and-australia-wide\" target=\"_blank\">Communication Skills Training Course<\/a> delivered by pdtraining in Brisbane and other cities in Australia.<\/p>\n<p style=\"padding-left: 30px;\">1.\u00a0 <strong>Know who you are talking to and why.\u00a0 Get a good calling list, and ensure that you understand the needs of your call&#8217;s target.<\/strong><\/p>\n<p style=\"padding-left: 30px;\"><strong>2.\u00a0 Prepare and test your script.\u00a0 Never try to make up a script as you make calls.<\/strong><\/p>\n<p>Test your script by role-playing with friends or colleagues, and work out alternative conversation paths based on your callee&#8217;s responses.\u00a0 Create a calling flow-chart and STICK to it.<\/p>\n<p>When on a call, never show frustration, irritation or <a title=\"Anger Management Workshop\" href=\"\/courses\/anger-management-training\" target=\"_blank\">anger<\/a>, remain professional at all times.\u00a0 Cold calling requires great communication skills, as well as Presentation Skills.<\/p>\n<p><strong>Another great trick is to have a small mirror on your monitor or wall which is aimed at your mouth&#8230;.this will remind you to keep smiling while you are prospecting.<\/strong><\/p>\n<p style=\"text-align: left;\">To make good cold calls, you need to be a warm person!<\/p>\n<p class=\"p1\"><span class=\"s1\"><a title=\"\/blog\/body-language-training\/understanding-others-body-language-training-melbourne-parramatta-canberra\/\" href=\"\/blog\/body-language-training\/understanding-others-body-language-training-melbourne-parramatta-canberra\/\" target=\"_blank\">Related Article&#8230;<\/a><\/span><\/p>\n<p class=\"p2\" style=\"text-align: center;\"><span class=\"s2\"><a href=\"\/pd-training-reviews\"><b>Pdtraining<\/b><\/a><\/span><span class=\"s3\"><b> delivers 1000\u2019s of professional development courses each year in Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth, so you can be assured your training will be delivered by a qualified and experienced trainer.<\/b><\/span><\/p>\n<p class=\"p2\" style=\"text-align: center;\"><span class=\"s3\"><b>All public\u00a0<a title=\"Communication Skills Training Course\" href=\"\/courses\/communication-skills-workplace-training-courses-are-delivered-by-pdtrainings-communication-skills-training-specialists-in-brisbane-sydney-melbourne-adelaide-and-australia-wide\" target=\"_blank\">Communication Skills Training<\/a><\/b><b>\u00a0courses include am\/pm tea, lunch, printed courseware and a certificate of completion.\u00a0 Customised courses are available upon request so please contact pdtraining on\u00a01300 121 400 to learn more.<\/b><\/span><\/p>\n<p class=\"p2\">\n","protected":false},"excerpt":{"rendered":"<p>When on a call, never show frustration, irritation or anger, remain professional at all times.  Cold calling requires great communication skills, as well as Presentation Skills.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,6],"tags":[21,1130,1262,1260,805,19,1254,804,1261],"views":115,"_links":{"self":[{"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/posts\/94"}],"collection":[{"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/comments?post=94"}],"version-history":[{"count":7,"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/posts\/94\/revisions"}],"predecessor-version":[{"id":3979,"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/posts\/94\/revisions\/3979"}],"wp:attachment":[{"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/media?parent=94"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/categories?post=94"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/tags?post=94"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}