{"id":2183,"date":"2013-06-28T11:52:18","date_gmt":"2013-06-28T01:52:18","guid":{"rendered":"http:\/\/pdtraining.com.au\/blog\/?p=2183"},"modified":"2015-09-01T14:06:01","modified_gmt":"2015-09-01T04:06:01","slug":"emotional-intelligence-workplace-eq-courses-sydney-brisbane-melbourne","status":"publish","type":"post","link":"https:\/\/pdtraining.com.au\/blog\/emotional-intelligence-eq-course\/emotional-intelligence-workplace-eq-courses-sydney-brisbane-melbourne\/","title":{"rendered":"What is Emotional Intelligence? Training Courses in Melbourne, Adelaide, Canberra"},"content":{"rendered":"<p>To develop your emotional intelligence, you may use <a title=\"Training Workshop in Emotional Intelligence (EQ)\" href=\"\/courses\/emotional-intelligence-training-course-in-brisbane-sydney-melbourne-canberra-adelaide-and-perth\" target=\"_blank\">Emotional Intelligence (EQ) Training Course<\/a> from pdtraining in Melbourne, Adelaide, Canberra and other cities.<a href=\"\/blog\/wp-content\/uploads\/2012\/03\/Anger-Management-Training-Courses-Sydney-Melbourne-Brisbane-Perth-Canberra.jpg\"><img decoding=\"async\" class=\" alignright\" src=\"\/blog\/wp-content\/uploads\/2012\/03\/Anger-Management-Training-Courses-Sydney-Melbourne-Brisbane-Perth-Canberra-300x199.jpg\" alt=\"Emotional Intelligence (EQ) Training Courses Sydney Melbourne Brisbane Perth Canberra\" \/><\/a><\/p>\n<p>With this understanding, you must uncover productive ways to measure, monitor and manage your emotions, then use them to the benefit yourself and others in the workplace.<\/p>\n<figure><a title=\"book a sales training course now\" href=\"https:\/\/pdtraining.com.au\/bookings\/publicclassbooking.aspx\" target=\"_blank\"><img decoding=\"async\" class=\"aligncenter\" src=\"\/blog\/wp-content\/uploads\/2013\/05\/book-now-button.jpg\" alt=\"book now button sales training sydney\" \/><\/a><\/figure>\n<h3><em>How to Accurately Perceive Emotions<\/em><\/h3>\n<p>The words that people say are only half of the message they are trying to <a title=\"Communcation Skills Training Course\" href=\"\/courses\/communication-skills-workplace-training-courses-are-delivered-by-pdtrainings-communication-skills-training-specialists-in-brisbane-sydney-melbourne-adelaide-and-australia-wide\" target=\"_blank\">communicate<\/a>.<\/p>\n<p>The tone in which they say it, or the emotion tied to their words, is the other half.\u00a0 For example, if co-worker says, \u201cyou don&#8217;t understand what I&#8217;m trying to do here\u201d with the look of concern or in a caring tone of voice, he \/she is actually saying, \u201cwe need to communicate better\u201d.<\/p>\n<p>On the other hand, if a co-worker says the same sentence with sneer, he \/ she could be saying, \u201cI never really liked you.\u201d<\/p>\n<p>The ability to decide what is actually being said lies in your ability to decode the message by looking beyond the words themselves. It is important that you do not allow your emotional state of being to cloud your judgment of what is being said. Focus on the message (verbally and non-verbally) itself in order to accurately perceive the emotions of others.<\/p>\n<p>Understand that as you improve your ability to use your <a title=\"\/blog\/professional-development-training\/emotional-intelligence-eq-leaders\/\" href=\"\/blog\/professional-development-training\/emotional-intelligence-eq-leaders\/\" target=\"_blank\">emotional intelligence<\/a>, others may not have the same skills or awareness.<\/p>\n<h3><em>Use Emotions to Facilitate Thinking<\/em><\/h3>\n<p>\u2018Use emotions to facilitate thinking\u2019 is such a profound statement. How one feels will determine how he\/she views situations. If you are in a happy mood, everyday events don\u2019t seem so bad. But if you are not in a happy mood, even the smallest setback can seem like a major drama.<\/p>\n<p>When it comes to <a title=\"Dealing with Difficult People in the Workplace Training\" href=\"\/courses\/dealing-with-difficult-people-in-the-workplace-course\" target=\"_blank\">functioning in the workplace<\/a>, regardless of your mood, your boss expects you to be a high performer.\u00a0 So make it easy on yourself by \u2018choosing\u2019 to be in a good mood as much as possible.<\/p>\n<p><b>Understanding Emotional Meanings<\/b><\/p>\n<p>The underlying reason as to why you feel the way you do is very important to understand.<\/p>\n<p>If you know why you are unhappy, you can either alter the thing that is making you unhappy or consciously tell yourself that \u2018thing\u2019 is not worth allowing you to be upset, which can ultimately turn your negative mood into a positive one. Having this understanding can not only be used to internally gauge yourself, but can also help with <a title=\"Team Communication Training Classes\" href=\"\/courses\/team-communication-course\" target=\"_blank\">how you interact with co-workers<\/a>.<\/p>\n<h3><em>Manage Emotions<\/em><\/h3>\n<p>Knowing what emotion you are exhibiting, or understanding the reason for that emotion, is not enough to manage your emotions. Managing your emotions is a conscious and active task.<\/p>\n<p><strong>This can be done in several ways:<\/strong><\/p>\n<p>1. Step Outside Yourself and Consider Your Reactions<\/p>\n<p>2. If you find yourself angry or otherwise over-reacting, stop what you are doing and take 10 deep breaths<\/p>\n<p>3. If you find others over-reacting, do not react to their over-reaction &#8211; Instead simply ask them why they are reacting the way they are<\/p>\n<p>4. Simply stopping and asking this question can often diffuse an uncomfortable situation<\/p>\n<p>The overall goal is to establish strategies that utilize your emotions to help accomplish a goal rather than allowing your emotions to use you to create a futile outcome.<\/p>\n<p>It is important to remember that your emotions are not the \u2018enemy\u2019. They contain valuable information that if used properly, can help you make sound decisions.<\/p>\n<figure><a title=\"book a sales training course now\" href=\"https:\/\/pdtraining.com.au\/bookings\/publicclassbooking.aspx\" target=\"_blank\"><img decoding=\"async\" class=\"aligncenter\" src=\"\/blog\/wp-content\/uploads\/2013\/05\/book-now-button.jpg\" alt=\"book now button sales training sydney\" \/><\/a><\/figure>\n<figure>\n<h4 style=\"text-align: left;\"><a title=\"\/blog\/professional-development-training\/leadership-training\/supervising-staff-is-an-art-form\/\" href=\"\/blog\/professional-development-training\/leadership-training\/supervising-staff-is-an-art-form\/\" target=\"_blank\">Related Article&#8230;<\/a><\/h4>\n<h4 style=\"text-align: center;\"><a title=\"\/pd-training-reviews\" href=\"\/pd-training-reviews\" target=\"_blank\">Pdtraining <\/a>delivers 1000\u2019s of professional development courses each year in Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth, so you can be assured your training will be delivered by a qualified and experienced trainer.<\/h4>\n<h4 style=\"text-align: center;\">All public\u00a0<a title=\"Training Workshop in Emotional Intelligence (EQ)\" href=\"\/courses\/emotional-intelligence-training-course-in-brisbane-sydney-melbourne-canberra-adelaide-and-perth\" target=\"_blank\">Emotional Intelligence (EQ) Training<\/a> courses include am\/pm tea, lunch, printed courseware and a certificate of completion.\u00a0 Customised courses are available upon request so please contact pdtraining on\u00a01300 121 400 to learn more.<\/h4>\n<p style=\"text-align: center;\">\n<\/figure>\n","protected":false},"excerpt":{"rendered":"<p>To develop your emotional intelligence, you may use Emotional Intelligence (EQ) Training Course from pdtraining in Melbourne, Adelaide, Canberra and other cities. With this understanding, you must uncover productive ways to measure, monitor and manage your emotions, then use them to the benefit yourself and others in the workplace. How to Accurately Perceive Emotions The [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[382],"tags":[958,686,687,1081,1079,1080,793,685],"views":53,"_links":{"self":[{"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/posts\/2183"}],"collection":[{"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/comments?post=2183"}],"version-history":[{"count":9,"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/posts\/2183\/revisions"}],"predecessor-version":[{"id":4705,"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/posts\/2183\/revisions\/4705"}],"wp:attachment":[{"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/media?parent=2183"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/categories?post=2183"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pdtraining.com.au\/blog\/wp-json\/wp\/v2\/tags?post=2183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}