{"id":2078,"date":"2013-06-07T10:22:28","date_gmt":"2013-06-07T00:22:28","guid":{"rendered":"http:\/\/pdtraining.com.au\/blog\/?p=2078"},"modified":"2015-09-01T13:07:07","modified_gmt":"2015-09-01T03:07:07","slug":"sales-training-melbourne-active-listening-selling","status":"publish","type":"post","link":"https:\/\/pdtraining.com.au\/blog\/professional-development-training\/sales-training\/sales-training-melbourne-active-listening-selling\/","title":{"rendered":"How to Use Active Listening When Selling – Sales Training in Sydney, Canberra, Perth"},"content":{"rendered":"

To be successful at sales, especially when selling items valued over $200, you need to be really good at listening to what your potential client is saying to be able to sell better.<\/strong><\/p>\n

\"Sales<\/a>
Listen actively to convince better<\/figcaption><\/figure>\n

To develop vital skills in selling, you may use Sales Training Course<\/a> offered by pdtraining in Sydney, Canberra, Perth and other cities in Australia.<\/p>\n

Although hearing is a passive activity, one must listen actively to listen effectively<\/a>, and to actually hear what is being said.\"book<\/a><\/p>\n

There are three basic steps to actively listening.<\/p>\n

    \n
  1. Try to identify where the other person is coming from. This concept is also called the frame of reference. For example, your reaction to a bear will be very different if you\u2019re viewing it in a zoo, or from your tent at a campsite. Your approach to someone talking about a sick relative will differ depending on their relationship with that person.<\/li>\n
  2. Listen to what is being said closely and attentively.<\/li>\n
  3. Respond appropriately, either non-verbally<\/a> (such as a nod to indicate you are listening), with a question (to ask for clarification), or by paraphrasing. Note that paraphrasing does not mean repeating the speaker\u2019s words back to them like a parrot. It does mean repeating what you think the speaker said in your own words. Some examples: \u201cIt sounds like that made you angry,\u201d or, \u201cIt sounds like that cashier wasn\u2019t very nice to you.\u201d (Using the \u201cIt sounds like\u2026\u201d precursor, or something similar, gives the speaker the opportunity to correct you if your interpretation is wrong.\u201d<\/li>\n<\/ol>\n

    Sending Good Signals to Clients<\/h3>\n

    When we are listening to others speak in Melbourne, there are three kinds of cues that we can give the other person.<\/p>\n

    Using the right kind of cue at the right time is crucial for keeping the sale process going.<\/strong><\/p>\n