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The Importance of Commitment in Negotiation: Training Course in Melbourne, Canberra, Adelaide

1 Comment / Negotiation Skills, Professional Development Training / By admin

If your walk away price is lower than the buyer’s, there is room for negotiation. If not, there will be no deal.

Negotiation is the King of Skills: Negotiation Training in Sydney

1 Comment / Negotiation Skills, Professional Development Training / By admin

…a deepening and strengthening of a business relationship (and therefore ongoing profitability) is one where both/all parties leave the negotiation feeling satisfied with the outcome.

Defining Presentation Types: Presentation Skills Training in Parramatta, Brisbane

Communication Training, Presentations Skills, Sales Training / By admin

An important element of your presentation skills toolbox is to always imagine how your audience will receive your presentation.

Presentation Skills – The Naked Truth: Training Course in Sydney, Canberra

1 Comment / Communication Training, Presentations Skills, Professional Development Training / By admin

When presenting, many people lose sight of what is most important:- What is your actual purpose for the presentation?

Personal Story: Leadership Training Course in Parramatta, Brisbane, Perth

Leadership Training, Professional Development Training / By admin

For him, attending the Leadership Training Course drastically improved his job performance and his chances of future promotion.

The Power of Teams: Team Building Training Course in Sydney, Melbourne

Team Building Training Course / By admin

Many teams never work at their optimum. To get your team to work to peak performance you need to have at least the following:

Customer Service Training in Brisbane, Parramatta

Customer Service Training / By admin

The first thing I am always faced with when I run a Customer Service Training Course at pdtraining is how very few people and companies have a detailed picture of who their customers are.

Lifetime Value of a Happy Customer: Customer Service Training Course in Sydney, Brisbane, Parramatta

Customer Service Training, Professional Development Training / By admin

When working on your customer Service strategy with pdtraining its not only essential to have a full description of all your customers, but equally its vital that you are aware of your companies sales process and how the customers came to be customers in the first place.

Think of Your Phone Like a Cash Register: Sales Training in Sydney, Canberra

Professional Telephone Etiquette, Professional Telephone Skills, Sales Training / By admin

Every time your team answers the phone they need to visualise it as a cash register ‘ching ching’. They are in the best position to turn this call into a sale.

Customer Service Training Theory in Practice: Customer Service Training Course in Melbourne

Customer Service Training, Professional Development Training / By admin

Customer service is not about always saying Yes, it is about understanding, listening and genuinely aiming to meet your customers needs.

Time Management Top Training Tips: Time Management Training in Sydney, Parramatta, Melbourne

PD Training Brand, Professional Development Training, Time Management / By admin

The time management course covers both those concepts in much more detail and includes many more important time management techniques, but it is often those two strategies that participants refer to when they…

Tick Tock Tick Tock – Don’t Watch the Clock!: Time Management Training in Sydney, Adelaide

Professional Development Training, Time Management / By admin

Time management skills are all about you taking control of what can be achieved in the hours that you have.

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