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Sales Training Course
Sell More, Sell Professionally, Develop Loyal Customers, Grow your business and income!
Sales Training - Brisbane, Sydney, Melbourne, Adelaide, Canberra, Perth!
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OUTCOMES
Participants will learn how to:
- Really understand their prospects needs (Conduct a needs analysis).
- Use active listening techniques to connect with and understand their clients.
- Manage the sales process - understanding where the sale is up to - and how to keep the momentum moving forward.
- Sales Psychology 101
- Mirroring
- Leading representational bias
- Tie-Downs
- Tag-Ons
- Negating your competitors quotes - whilst maintaining your professionalism.
- Delivering presentations that sell.
- Handle objections professionally and effectively
- Highly effective closing techniques.
- Follow up to develop long term relationships and future business.
- Set goals that motivate.
- Manage their database effectively.
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Course Length:
1-day
Certificates:
Certificates of Completion are issued to each participant
Also available for In-House courses:
Post-course assessment for validation of learning.
View recent testimonials
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Why our clients choose us:
- Receive practical tools to take away with you.
- Be involved all day. There are about 20 activities each day (10 lessons with 1-3 activities per lesson).
- Realistic and relevant. We take the time to learn about you, then tailor the training to your needs.
Looking for death by Powerpoint? You will need to call another training company!
Some of our recent/current Sales Training clients:
- Mantra Hotels and Resorts
- National Australia Bank
- South West Connect
- Totally Natural Products
- Corporate Impressions Australia
- 2xu
What our Sales Training clients are saying:
"Thank you! Very good Instructor!! Highly recommended."
"Karen (trainer) was warm, welcoming and happy to cover tasks not traditionally covered."
"Had a blast and have learnt and re-learnt some skills essential to my agency."
More happy clients »
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OUTLINE
Sales Training Course Outline
Download 
Foreword:
Today’s marketplace is highly competitive and every organisation is looking for a larger share of the market. In an economy where the customer is king, how do sales representatives position the features and benefits of the products/services they sell?
Providing sales training plays an important role in helping sales representatives practice and hone their selling skills.
This Sales Training Course helps sharpen the skills of even experienced sales representatives enabling them to take advantage of sales opportunities and aggressively expand the business. By providing an environment where they can make mistakes and learn from them, organisation’s can benefit from having sales representatives who can make the greatest impact facing their customers on a daily basis.
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Sales Training Course - Lesson 1
Defining the Sales Process
- Type of Sales
- Common Sales Approaches
- Glossary of Common Terms
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Sales Training Course - Lesson 7
Handling Objections
- Common types of Objections
- Basic Strategies
- Advanced Strategies
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Sales Training Course - Lesson 2
Getting Prepared to make the Call
- Identifying your Contact Person
- Performing a Needs Analysis
- Creating Potential Solutions
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Sales Training Course - Lesson 8
Closing the Sale
- Understanding when it's Time to Close
- Powerful Closing Techniques
- Things to Remember
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Sales Training Course - Lesson 3
Creative Openings
- A Basic Opening for Warm Calls
- Warming up Cold Calls
- Using the Referral Opening
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Sales Training Course - Lesson 9
Following Up
- Thank-you Notes
- Resolving Customer Service Issues
- Staying in Touch
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Sales Training Course - Lesson 4
Active Listening
- The importance of active listening
- Minimal Encouragers
- Restating and Paraphrasing to gain commitment
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Sales Training Course - Lesson 10
Setting Goals
- The Importance of Sales Goals
- Setting SMART Goals
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Sales Training Course - Lesson 5
Delivering Presentations that SELL
- Features and Benefits matched to Customer Need
- Outlining your Unique Selling Proposition
- The Burning Question that every Customer wants Answered
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Sales Training Course - Lesson 11
Managing your Data
- Choosing a System that Works for you
- Using Computerised Systems
- Using Manual Systems
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Sales Training Course - Lesson 6
Managing the Sale
- Sales psychology 101
- Leading representational bias
- Tie-Downs
- Tag-Ons
- Competing without competing on price - and maintaining your professionalism
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Sales Training Course - Lesson 12
Manage your pipeline
- What is a sales pipeline
- The stages from prospect to customer
- How to determine your prospects stage
- We share our experiences
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| IN-HOUSE TRAINING |
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'your place or ours'
Group Bookings are the best choice because they
- are tailored to your needs
- can be lower-cost per person (vs Public Classes)
- achieve better learning outcomes
- great for team building
You'll be surprised at the price - check now! |
Ph: 1300 121 400
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Tailored Delivery - standard
We will always tailor the delivery of your In-House Training course to ensure it is relevant to your team, and targeted at your learning goals. We can incorporate your company's examples and terminology to ensure you the training can be directly related back to your workplace. This is standard, and included in the price.
Your delivery options
We offer a range of different class types to suit your operational needs.
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The "1-hour Motivator" training sessions
These 60-90 minute sessions are highly motivating and thought provoking - ideal for those people who need to fit training in around a busy work schedule - great as an early morning kick-start or lunch time boost! Read more...
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The "3-hour Power" sessions
3-hour power sessions – are a great solution when you have very specific outcomes you are targeting, or scheduling the team to be off the job for a whole day is proving to be a challenge Read more...
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Full-day short courses
1-2 day short courses delivered with a unique focus on 80% activities 20% content – just the way learning should be!
Read more...
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Conferences and workshops
Do you want your conference to be memorable, fun, interactive and have a real highlight? pdtraining's dynamic trainers can add that flair, excitement and much much more!
Read more...
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1. We really listen
We take the time to understand your needs and goals
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2. Flexible delivery
We always tailor the course to suit your needs
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3. The best trainers
We only provide the best trainers and the best courseware
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Most importantly the participants 'love' pdtraining courses because our courses are:
- Practical - 20% theory:80% practical - everyone will be constantly involved and engaged.
- Very interactive - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
We believe that you will learn more when you're having fun!
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Q: Who else uses Professional Development Training?
A: Take a look at some of our recent clients
Q: Are they Happy?
A: This is what they say about us testimonials
 Questions?
Email:
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or
Phone: 1300 121 400
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The top 5 reasons participants 'love' pdtraining
- 20% theory:80% practical - everyone will be constantly involved and engaged.
- Lots of collaboration - our trainers facilitate people sharing and learning from each other's experience
- Applicable on the job - we are all about skills and techniques you can actually use!
- Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
- Delivered by a fantastic trainer - we only use the best, engaging expert trainers
Yes! this is the right choice for me! 
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Don't take our word for it: testimonials
Cost:
$495 inc gst per person
Length
1 - day high-energy class
Course venues:
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Sydney
Level 1
111 Harrington Street
Sydney
NSW 2000
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Melbourne
123 Queen Street
Melbourne
VIC 3000
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Brisbane
Unit 11
121 Newmarket Road
Windsor Brisbane
QLD 4030
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Adelaide
International Visualisation Centre
19 Young Street
Adelaide
SA 5000
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Perth
Perron House
61 Kitchener Avenue
Victoria Park Perth
WA 6000
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Canberra
Manuka Oval
Manuka Circle
Canberra
ACT 2603
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 Times
Public classes start at 9.00am and finish around 4.30pm.
Class Size
Public classes will be a small relaxed group of between 4 and 12 people.
The small group helps ensure that everyone will gets a chance to ask questions and learn at their own pace.
What is provided?
All participants will be provided with morning tea, afternoon tea, printed bound courseware to keep and a Sales Training Certificate of Completion.
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