Sales Training Course

The competition in the marketplace is increasing as margins decrease and consumers become more discerning. This Sales Training course from pdtraining will help to increase sales, gain loyal customers, overcome objections, and grow a business with professionalism and enthusiasm.

These fun, high-energy training courses are available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.

Learning Outcomes
Course Outline
In-House Training
Dates
eLearning
  • Learning Outcomes - Sales Training Course

    By the end of this course, participants will:

    • Really understand prospect needs by conducting a needs analysis
    • Master active listening techniques to better connect with & understand clients
    • Learn to manage the sales process by understanding where the sale is & how to keep the momentum moving forward
    • Master Sales Psychology 101 (mirroring, leading representational bias, tie-downs, & tag-ons)
    • Learn to negate competitor quotes, while remaining professional
    • Learn to deliver presentations that sell
    • Learn how to handle objections professionally & effectively
    • Master highly effective closing techniques
    • Learn to follow-up to develop long-term relationships & future business
    • Set goals that motivate
    • Learn to manage your sales database effectively

    Length:

    1.0 day

    Certificates:

    Certificates of Completion are issued to each participant


    The Institute of Continuing Professional Development

    CPD Points:

    6.0 Points*

    *Recommended

    People choose this course because:

    • They receive practical tools to take away with them.
    • They are involved all day. There are about 20 activities each day (10 lessons with 1-3 activities per lesson).
    • Training is Realistic and relevant. We take the time to learn about you, then tailor the training to your needs.

    Looking for death by Powerpoint? You will need to call another training company!

    Sales Training Courses are delivered by pd training's Sales Training specialists in Brisbane, Sydney, Canberra, Melbourne, Adelaide, Perth and Australia wide.

  • Course Outline - Sales Training Course

    Download a Course Outline

    Foreword:

    Today’s marketplace is highly competitive and every organisation is looking for a larger share of the market. In an economy where the customer is king, how do sales representatives position the features and benefits of the products/services they sell?

    Providing sales training plays an important role in helping sales representatives practice and hone their selling skills.

    This Sales Training Course helps sharpen the skills of even experienced sales representatives enabling them to take advantage of sales opportunities and aggressively expand the business. By providing an environment where they can make mistakes and learn from them, organisation’s can benefit from having sales representatives who can make the greatest impact facing their customers on a daily basis.

    Sales Training Course - Lesson 1
    Defining the Sales Process
    • Type of Sales
    • Common Sales Approaches
    • Glossary of Common Terms
    Sales Training Course - Lesson 2
    Getting Prepared to make the Call
    • Identifying your Contact Person
    • Performing a Needs Analysis
    • Creating Potential Solutions
    Sales Training Course - Lesson 3
    Creative Openings
    • A Basic Opening for Warm Calls
    • Warming up Cold Calls
    • Using the Referral Opening
    Sales Training Course - Lesson 4
    Active Listening
    • The importance of active listening
    • Minimal Encouragers
    • Restating and Paraphrasing to gain commitment
    Sales Training Course - Lesson 5
    Delivering Presentations that SELL
    • Features and Benefits matched to Customer Need
    • Outlining your Unique Selling Proposition
    • The Burning Question that every Customer wants Answered
    Sales Training Course - Lesson 6
    Managing the Sale
    • Sales psychology 101
      • Leading representational bias
      • Tie-Downs
      • Tag-Ons
    • Competing without competing on price - and maintaining your professionalism
    Sales Training Course - Lesson 7
    Handling Objections
    • Common types of Objections
    • Basic Strategies
    • Advanced Strategies
    Sales Training Course - Lesson 8
    Closing the Sale
    • Understanding when it's Time to Close
    • Powerful Closing Techniques
    • Things to Remember
    Sales Training Course - Lesson 9
    Following Up
    • Thank-you Notes
    • Resolving Customer Service Issues
    • Staying in Touch
    Sales Training Course - Lesson 10
    Setting Goals
    • The Importance of Sales Goals
    • Setting SMART Goals
    Sales Training Course - Lesson 11
    Managing your Data
    • Choosing a System that Works for you
    • Using Computerised Systems
    • Using Manual Systems
    Sales Training Course - Lesson 12
    Manage your pipeline
    • What is a sales pipeline
    • The stages from prospect to customer
    • How to determine your prospects stage
    • We share our experiences

    Public training courses in Brisbane now include: lunch, a games room, unlimited espresso coffee and WiFi.

  • In-House Training

    Clients and testimonials

    Your Place, Our Training Rooms or at The Hive

    In-House training benefits:

    • tailored to your needs and goals
    • cost effective - from $140 per person (full day)
    • you choose the day, place and time
    • greatest impact in the shortest time
    • tailoring ensures practical tools directly applicable to your workplace
    • great team building opportunity
    • more convenient, people don't need to go off-site

    You'll be surprised at the price - check now

    Tailored Delivery - standard

    We will always tailor the delivery of your In-House Training course to ensure it is relevant to your team, and targeted at your learning goals. We can incorporate your company's examples and terminology to ensure you the training can be directly related back to your workplace. This is standard, and included in the price.

    Your delivery options

    We offer a range of different class types to suit your operational needs.

    Class Types - "1-hour Motivator", "3-Hour Power", "Full Day" or "Conferences" - click for more

    60 minute

    The "1-hour Motivator" training sessions
    These 60-90 minute sessions are highly motivating and thought provoking - ideal for those people who need to fit training in around a busy work schedule - great as an early morning kick-start or lunch time boost! Read more…

    Locations:Your place | Our training rooms | In The Hive


    3 hour training sessions

    The "3-hour Power" sessions
    3-hour power sessions - are a great solution when you have very specific outcomes you are targeting, or scheduling the team to be off the job for a whole day is proving to be a challenge
    Read more…

    Locations: Your place | Our training rooms | In The Hive


    fullday

    Full-day short courses
    1-2 day short courses delivered with a unique focus on 80% activities 20% content - just the way learning should be!
    Read more…

    Locations: Your place | Our training rooms | In The Hive


    In-House training conference workshops

    Conferences and workshops
    Do you want your conference to be memorable, fun, interactive and have a real highlight? pd training's dynamic trainers can add that flair, excitement and much much more!
    Read more…

    Locations: Our conference venue | Our training rooms | In The Hive


    Why does everyone love pd training so much?

    Most importantly the participants 'love' pd training courses because our courses are:

    • Practical - 20% theory:80% practical - everyone will be constantly involved and engaged.
    • Very interactive - our trainers facilitate people sharing and learning from each other's experience
    • Applicable on the job - we are all about skills and techniques you can actually use!
    • Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
    • Delivered by a fantastic trainer - we only use the best, engaging expert trainers

    We believe you learn more when you're having fun!

    Q: Who else uses Professional Development Training?

    A: Take a look at some of our recent clients


    Q: Are they Happy?

    A: This is what they say about us testimonials


    Questions?

    Email:

    or

    Phone: 1300 121 400

  • Scheduled Sales Training Course

    Welcome to public training classes Lunch now Included
    Click a date to enrol now

    Questions?

    Email:

    or

    Phone: 1300 121 400

    Click to find out why participants 'love Us'

    Choosing the right training

    The top 5 reasons participants 'love' pd training

    1. 20% theory:80% practical - everyone will be constantly involved and engaged.
    2. Lots of collaboration - our trainers facilitate people sharing and learning from each other's experience
    3. Applicable on the job - we are all about skills and techniques you can actually use!
    4. Fun - we help people enjoy learning because courses should be fun! Also people are more likely to implement what they learn if they enjoyed the learning experience.
    5. Delivered by a fantastic trainer - we only use the best, engaging expert trainers

    Yes! this is the right choice for me!

    Don't take our word for it: testimonials

    Cost:

    $495.00 inc gst per person

    Length

    1.0 day high-energy class

    Your class will be held at:

    PD Training Rooms:

    pd training Sydney
    Sydney Professional Development Training Pty Ltd
    Sydney
    111 Harrington Street
    Sydney, NSW, 2000,
    Australia

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    pd training Brisbane
    Brisbane Professional Development Training Pty Ltd
    Brisbane
    121 Newmarket Road, Windsor
    Brisbane, QLD, 4030,
    Australia

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    pd training Perth
    Perth Professional Development Training Pty Ltd
    Perth
    Perron House, 61 Kitchener Avenue, Victoria Park
    Perth, WA, 6000,
    Australia

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    pd training Parramatta
    Parramatta Professional Development Training Pty Ltd
    Parramatta - Western Sydney
    Centre 25, 43-45 Marion St
    Harris Park, NSW, 2150,
    Australia

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    pd training Melbourne
    Melbourne Professional Development Training Pty Ltd
    Melbourne
    123 Queen Street
    Melbourne, VIC, 3000,
    Australia

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    pd training Adelaide
    Adelaide Professional Development Training Pty Ltd
    Adelaide
    19 Young Street,
    Adelaide, SA, 5000,
    Australia

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    pd training Canberra
    Canberra Professional Development Training Pty Ltd
    Canberra
    54 Marcus Clarke St
    City, ACT, 2600,
    Australia

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    pd training HIVE
    HIVE Professional Development Training Pty Ltd
    The HIVE

    The HIVE @ pd training is a virtual classroom hosted anywhere globally.

    More details...

    Times

    Public classes start at 9.00am and finish around 4.30pm.

    Class Size

    Public classes will be a small relaxed group of between 4 and 12 people.

    The small group helps ensure that everyone will gets a chance to ask questions and learn at their own pace.

    What is provided?

    All participants will be provided with morning tea, afternoon tea, printed bound courseware to keep and a Sales Training Course Certificate of Completion. Public training courses in Brisbane now include: lunch, a games room, unlimited espresso coffee and WiFi.

pd training training course reviews:

Fantastic, Anne was amazing and worked really well with the group. She was even willing to stay back after the session had finished to discuss specific questions and situations.
Metcash/IGA
The trainer was excellent. Staff really enjoyed the training session and said they would be happy to participate again in the future.
Mitsubishi Australia
Was really pleased to see the effort put into tailoring the course for a group of St John Ambulance personnel. The use of relevant examples certainly captivated the group and enabled them to interact without trying to work out the links between what the presenter said and what they know and understand of their job and its role.
St John Ambulance
I have been a training facilitator for many years and Annes energy and enthusiasm was inspiring and I honestly have to say, she is the best trainer I have experienced.
Metcash/IGA
Russell my "acct manager" was great, easy to work with and responsive to my needs. it was great having one contact. I also needed to call for IT support with my log on. The team there were very responsive as well. Your pricing is very competitive. We will be using PD Training again. Will talk to Russell as I may have a need for 35 students to attend a course that we may need to alter. Thank you.
Department of Veteran Affairs
Thank you, the small group atmosphere and personalised advice was really reassuring and I will definitely advise others to pd training.
Children's Protection Society
I really enjoyed the course, I think that Adrienne is fantastic and would love to do another course with her again!! She was very enthusiastic, so friendly and a lot of fun to learn from.
Super SA
It was fantastic to have Jessica come in and train our team. The course was highly appropriate for our support centre and I believe each individual benefited from the training provided. Jessica did a fantastic job of engaging each of the staff members and had each of them contribute to the day. She tailored the training to our specific requirements and worked on the fly where needed to get the most out of our team. Ryan has done a great job to sort through any concerns or initial reservations that I had in regards to training and helped pick the right course for our team. Overall a really great experience and I will be recommending follow up courses to my management team in future.
Siteminder
A month later I'm still finding the course very beneficial, as it forced me evaluate many personal aspects of my life. As a result I have identified key goals I want to achieve, and I'm making them happen.
Sensate Pty Ltd
The moment the trainer told us he used to have the same problem himself, was the moment I felt at ease straight away. It helped to have someone who could empathise with us. The trainer kept the momentum going, stuck to his timelines (breaks etc.) and covered the content he wanted to.
Individual Public Class participants
Will recommend for any supervisor or team leader with in DHL.
DHL Supply Chain
I did gain knowledge and have already noticed improvement in my skills, only two days after attending the training.
Honda Australia Pty Ltd
Thanks for the Course. It was everything I expected. The venue was great and I will look into more courses with pd training.
Australian Red Cross
Pam made a subject that could have been very boring exciting and interesting to learn. Enjoyed all her stories and created a great rapport with all staff.
Tafe NSW
Michaela is a fantastic trainer, she really knows her stuff, delivery was great. Fantastic day can't say enough nice things about the whole experience. Thank you.
Grampians Community Health
Karen was great! Energetic, encouraged a laugh and it didn't like a boring training course at all it was educational yet fun!!
Holcim
Julie was a wonderful presenter. She was able to tailor the session to address the issues/needs identified during the session for individuals and made it relevant for the group.
Queensland Parliamentary Service
This was one of the most productive training sessions that I have done in the last 5 years.
Sun Engineering Pty Ltd
Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
Civil Aviation Safety Authority
Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
Cerebral Palsy League of Qld
Scott was very enthusiastic and kept me interested for the entire session. One of the best training styles I have come across.
Slattery & Acquroff Stairs
Very impressed with what I learnt from the day. Scott was awesome & I enjoyed the day so much. Helped me out in so many ways that I am really looking forward to the next session. Have already put some of the skills Scott taught me to work.
Public Class Participant
I really appreciated that the trainer Emma was able to flexible in her delivery and cater for the needs of the group and not necessarily sticking to the course format but able to link the current discussions back to the course content and tie it together, Well Done.
Financial Counsellors Association of Western Australia Inc
Scott was a brilliant trainer who was able to change his delivery as required to satisfy our requirements.
Tiger Airways

Recommended CPD Points:

Submit this course outline to your CPD manager for assessment. Points may vary based on your industry and profession.

pd training is committed to the highest standards of CPD as demonstrated by our membership with the CPD Institute.

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