professional telephone skills training australia


How to Deal with Angry Clients over the Phone: Professional Telephone Skills Course in Sydney

You can learn how to deal with angry clients on the phone by developing specific skills. To gain skills in communicating with clients over the phone, consider using Professional Telephone Skills Training Course delivered by pdtraining in Sydney and other cities in Australia. One method to handle an angry client on the phone, which is taught […]

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How to Deal with Angry Clients over the Phone: Professional Telephone Skills Course in Sydney


Professional Telephone Skills Success Story! Canberra, Adelaide, Melbourne

A personal learning journey… To excel at telephone conversations, consider participating in Professional Telephone Skills Training Course offered by pdtraining in Canberra, Adelaide, Melbourne and other cities in Australia. Ever had the feeling you should have stopped and thought about what you were saying before you opened your mouth? Cally Robinson, an Annuity Specialist for Challenger […]

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Professional Telephone Skills Success Story! Canberra, Adelaide, Melbourne


The Importance of Professionalism Over the Phone: Professional Telephone Skills Training in Sydney, Canberra

When making a large purchase decision, most consumers will phone 3-4 purveyors of their desired good or service, with the intention of comparing price, service and responsiveness. To build skills in conducting telephone conversations, use Professional Telephone Skills Training Course offered by pdtraining in Sydney, Canberra and other cities in Australia. While your company will have […]

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The Importance of Professionalism Over the Phone: Professional Telephone Skills Training in Sydney, Canberra