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Top 10 Skills for Building Assertiveness & Self Confidence – Australia

Assertiveness Training, Professional Development Training / By

Low self-confidence impacts both our personal and professional life. In several studies conducted between 2005 and 2007, University of Florida professor Timothy Judge found that people with high core self evaluations or positive self-concepts had increased levels of job satisfaction, better job performance, higher income, higher work motivation, and reduced stress and burnout.[i] That converts …

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Top 10 Professional Telephone Skills – Australia

Professional Development Training, Professional Telephone Etiquette, Professional Telephone Skills / By

As many as 80% of today’s generation sleep with their phones at night, but when it comes to talking over the phone professionally, most cannot do it, a research reveals.[i] Providing service over the phone requires special skills. A professional telephone operator needs to master their voice, telephone etiquette and problem solving skills to overcome …

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Top 10 Power Skills for Mastering Facilitation – Australia

Facilitation Training, Professional Development Training / By

According to LinkedIn, core competencies required for a facilitator include communication, active listening, developing synergy, and asking questions.[i] Along with that, interpersonal skills and value for diversity are also important qualities in facilitators, the British Council believes.[ii] Using these skills, a facilitator can create an environment where learning is fun and spontaneous for all.   …

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Top 10 Skills for Building Emotional Intelligence – Australia

Emotional Intelligence (EQ) Course, Professional Development Training / By

Emotional Intelligence can be the cause of success or failure in your job. TalentSmart tested emotional intelligence alongside 33 other important workplace skills, and found that emotional intelligence is the strongest predictor of performance responsible for 58% of job performance.[i]   They also found that 90% of top performers have high EQ and that they …

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Top 10 Skills in Time Management for the Modern Individual – Australia

Professional Development Training, Time Management / By

On an average, office employees waste 40% of their time in office, says the Wall Street Journal,[i] and it costs companies over $100 billion a year.[ii] Though time wasting is not done purposely and is often the result of poor management, an employee can keep up their professional growth in any kind of work environment. …

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Top 10 Skills in Time Management for Complex Tasks – Australia

Professional Development Training, Time Management / By

Many times, projects suffer in quality due to lack of time, not lack of skills. If you are a manager, executive or a startup leader, time management becomes even more of a challenge: You have to juggle both your team’s needs and your own, says Recruiter.com, a leading employment platform.[i] If time is a big …

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Top 10 Skills in Supervision – Australia

Supervision Training, Supervisor Training / By

Being a first-level supervisor is one of the most difficult, demanding and challenging jobs in any organisation, says Harvard Business Review.[i] A supervisor juggles many balls – managing, delegating, leading, resolving conflicts, motivating and more. To be able to supervise a team of any size and skill level, a common set of supervision skills is …

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Signature Series Course - Supervising Others Training Course Australia

Assertiveness and Self Confidence Course – PD Training Australia

Assertiveness Training / By

One of PD Training’s Top 20 most popular training courses is our Assertiveness and Self Confidence Course. It is a one of our newly redesigned Signature Series that aims to provide every participant with the skills and confidence to handle confronting situations in both their professional and personal lives. This course teaches individuals how to …

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Top 10 Skills for Sales Professionals in Australia

Customer Service, Professional Development Training, Sales Training / By

The job of a sales representative doesn’t begin and end with talking to prospects. In fact, salespeople spend just one-third of their day in actually talking to customers. 21% of their time is spent on writing emails, 17% in entering data, another 17% in prospecting and researching leads, 12% in going to internal meetings, and …

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Top 10 Skills for Retail Sales Representatives in Australia

Customer Service, Effective Communication Course / By

Retail sales representative is the most common job position in Australia with over 556,400 retail sales workers in the country.[i] A sales representative or a retail sales associate is a viable position for just about anybody since it doesn’t require specialised knowledge. However, to excel in this career you need to master certain skills. Monster.com, …

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PD Training Signature Series – Supervising Others Training Course

Professional Development Training, Supervision Training, Supervisor Training / By

Supervising staff requires certain key skills, which we focus on in our newly re-developed Signature Series Training Course; Supervising Others. This popular course developed and delivered by PD Training (PDT) is designed to provide both new and experienced supervisors with the basic skills to be a successful manager. The course is part of the PDT …

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