Etiquette To Follow When Providing Customer Service – Training in Sydney, Brisbane

The appearance and mannerisms of a customer service representative reflects the quality of service and the brand. To build skills in providing outstanding customer service, consider joining the Customer Service Training Course delivered by pdtraining in Sydney, Brisbane and other cities in Australia. Customers expect to be helped by customer service personnel at a store [...]

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Etiquette To Follow When Providing Customer Service – Training in Sydney, Brisbane


Customer Service Training Course in Melbourne – Practical Steps to Improve Customer Experience

Customers make buying decisions if somebody convinces them that the purchase will benefit them in an important way. To provide your customers an outstanding customer experience, participate in the Customer Service Training Course offered by pdtraining in Melbourne and other cities in Australia. When a customer enters a store, their intent is to buy. They [...]

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Customer Service Training Course in Melbourne – Practical Steps to Improve Customer Experience


Top Tips on Tactfully Saying “No”: Assertiveness and Self Confidence Training – Melbourne, Parramatta

Saying “no”without using negative words removes the sting from the refusal. To develop an assertive and confident personality, join the Assertiveness and Self Confidence Training Course in Melbourne, Parramatta and other cities in Australia. When a situation arises where there is a need to say “no”, most people either say “yes”or make excuses to avoid [...]

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Top Tips on Tactfully Saying “No”: Assertiveness and Self Confidence Training – Melbourne, Parramatta


Assertiveness and Self Confidence Training Course in Sydney – Valuing Yourself, Your Opinion and Your Wishes

People who are not vocal about their wishes and preferences are often misunderstood. If you are looking to build your self-confidence, consider participating in the Assertiveness and Self Confidence Training Course offered by pdtraining in Sydney and other cities in Australia. To be able to speak confidently without sounding aggressive, rude or arrogant, you need [...]

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Assertiveness and Self Confidence Training Course in Sydney – Valuing Yourself, Your Opinion and Your Wishes


Top Five Tips for Effective Supervision: Training Course in Parramatta, Melbourne

Supervisors need to not only manage the work, but also the well being of employees. To gain further skills in supervising employees, consider participating in the Supervision Training Course delivered by pdtraining in Parramatta, Melbourne and other cities in Australia. It is essential for supervisors to understand the various factors that affect employees’ work performance [...]

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Top Five Tips for Effective Supervision: Training Course in Parramatta, Melbourne


Supervision Training – What Supervisors Don’t Do to Fix Workplace Conflicts – Sydney, Adelaide, Perth

The worst thing supervisors do when they see a conflict is to wait for it to disappear on its own. To become an expert in supervising, learn the tricks of the trade at the Supervision Training Course by pdtraining, available in Sydney, Adelaide, Perth and other cities in Australia. Conflicts are bad, but they are [...]

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Supervision Training – What Supervisors Don’t Do to Fix Workplace Conflicts – Sydney, Adelaide, Perth


Need Your Six Sigma Green Belt Certification in Sydney?

PD Training is running a series of 5-day Lean Six Sigma Green Belt Certification courses in Sydney on January 19th, March 23rd and May 11th. Lean Six Sigma Green Belt Course Inclusions: 10.1″ Android Tablet IASSC Authorised Courseware to keep The Complete IASSC Certified Green Belt eLearning Course Practice Exam and marking key to support [...]

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Need Your Six Sigma Green Belt Certification in Sydney?


Emotional Intelligence (EQ) Training Course in Brisbane – Balancing Optimism and Pessimism

Optimism lets us see opportunities amidst limited resources and possibilities, and pessimism alerts us of possible dangers. To understand and develop emotional intelligence, join the Emotional Intelligence (EQ) Training Course offered by pdtraining in Brisbane and other cities in Australia. Our thoughts and feelings are impacted by our own personality and behaviour, and those of [...]

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Emotional Intelligence (EQ) Training Course in Brisbane – Balancing Optimism and Pessimism


Best Ways to Organise Your Paper Files – Advanced Skills for PA’s and Executive Assistants in Sydney

An executive assistant with multiple responsibilities cannot afford to loose time due to mismanagement. To gain skills to handle the job better, participate in the Advanced Skills for PA’s and Executive Assistants Course delivered by pdtraining in Sydney and other cities in Australia. Organising of things and management of time are the two factors that [...]

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Best Ways to Organise Your Paper Files – Advanced Skills for PA’s and Executive Assistants in Sydney


Advanced Skills for PA’s and Executive Assistants – Melbourne, Perth – Meeting Management

Using the right tools to manage a meeting makes it highly productive. You can build up your skills as an executive assistant by participating in the Advanced Skills for PA’s and Executive Assistants training course by pdtraining in Melbourne, Perth and other cities in Australia. Every meeting uses resources, including time. If meetings are not [...]

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Advanced Skills for PA’s and Executive Assistants – Melbourne, Perth – Meeting Management


Sales Training Course in Adelaide, Canberra – Top Sales Techniques for Handling Objections

Expecting, preparing for and skilfully handling objections is vital for success in sales. For gaining expertise in selling, consider participating in the Sales Training Course delivered by pdtraining in Adelaide, Canberra and other cities in Australia. Customers raise objections not to be difficult, but to make sure that they are getting the best value. As [...]

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Sales Training Course in Adelaide, Canberra – Top Sales Techniques for Handling Objections


Best Practices for Cold Calling – Sales Training Course – Melbourne, Brisbane

Cold calling is difficult because you have only a few seconds to grab the attention of the receiver. To gain new skills in selling, consider joining the Sales Training Course by pdtraining in Melbourne, Brisbane and other cities in Australia. Most people do not liked receiving cold calls because they are seen as an intrusion. [...]

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Best Practices for Cold Calling – Sales Training Course – Melbourne, Brisbane