Lean Six Sigma Awareness Course in Melbourne, Canberra – What are Lean Principles

Lean Six Sigma is a set of various methodologies that are used for process improvement, process management, lowering of costs, etc. Gaining basic knowledge of Lean Six Sigma is simple with Lean Six Sigma Awareness Course offered by pdtraining in Melbourne, Canberra and other cities in Australia. Lean uses various principles to reduce waste caused [...]

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Lean Six Sigma Awareness Course in Melbourne, Canberra – What are Lean Principles


How Companies Benefit from Continuous Improvement: Lean Six Sigma Awareness Course in Adelaide, Melbourne, Sydney

If improvement is achieved and not maintained, it leads to an increase in costs without getting sustained benefit from it. To gain basic knowledge of Lean Six Sigma, consider using Lean Six Sigma Awareness Course delivered by pdtraining in Adelaide, Melbourne, Sydney and other cities in Australia. Companies use Continuous Improvement Process (CIP or CI) [...]

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How Companies Benefit from Continuous Improvement: Lean Six Sigma Awareness Course in Adelaide, Melbourne, Sydney


Customer Service Training Course in Brisbane – Handling Difficult Customers

By knowing the techniques of handling difficult customers, a business can prevent and resolve customer complaints and build a good brand image. To build skills in serving customers, consider joining Customer Service Training Course from pdtraining delivered in Brisbane and other cities in Australia. Allow Venting Out A customer when angry cannot think rationally. That [...]

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Customer Service Training Course in Brisbane – Handling Difficult Customers


Basics of Customer Service: Training Course in Parramatta, Sydney, Adelaide

For a customer service professional, a happy customer means job well done. If you want to become a skilled customer service professional, use Customer Service Training Course to gain new knowledge and skills in customer service. The course is available in Parramatta, Sydney, Adelaide and other cities in Australia. Customers expect to receive good value, [...]

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Basics of Customer Service: Training Course in Parramatta, Sydney, Adelaide


Pdtraining Launches the Connected Classroom in Australia, New Zealand and USA

Professional development training has been changed like never before! On July 1, 2014, pdtraining launched the “Connected Classroom” in Australia, New Zealand and the USA. OK, so what’s the big deal? First, courses will be delivered using Android tablets instead of traditional printed manuals.  This will result in a savings of over 500,000 printed pages [...]

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Pdtraining Launches the Connected Classroom in Australia, New Zealand and USA


Training in Assertiveness and Self Confidence – Dealing with Difficult Situations – Sydney, Canberra

Every person has faced many difficult situations, but how we handle them makes the difference between whether we gain from them or not. To gain the confidence to handle difficult people and situations, consider participating in Assertiveness and Self Confidence Training Course offered by pdtraining in Sydney, Canberra and other cities in Australia. A situation [...]

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Training in Assertiveness and Self Confidence – Dealing with Difficult Situations – Sydney, Canberra


Setting Goals: Assertiveness and Self Confidence Training Course in Melbourne

Knowing your destination is important to determine how you must plan your journey. If you are looking to build self-confidence, consider joining Assertiveness and Self Confidence Training Course from pdtraining in Melbourne and many other cities in Australia. Many times, our circumstances distract us from what we really want from life. Tasks that need to [...]

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Setting Goals: Assertiveness and Self Confidence Training Course in Melbourne


Training in Body Language in Sydney: Body Language Signs to Avoid

There are many body language signals that express negativity, and are best avoided. To develop understanding and skills in body language, consider joining Body Language Training Course from pdtraining available in Sydney and other cities in Australia. Body language can express as many emotions as verbal communication can. While we do not allow ourselves to [...]

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Training in Body Language in Sydney: Body Language Signs to Avoid


Emotions, Thoughts & Body Language – Training Course in Body Language in Parramatta

Our body language is controlled by our feelings and thoughts. If you want to understand and control body language, consider joining Body Language Training Course offered by pdtraining in Parramatta and many other cities in Australia. Most of us are not conscious of our body language. We somewhat control our facial expressions, but when it [...]

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Emotions, Thoughts & Body Language – Training Course in Body Language in Parramatta


What is Supply Chain Management? Training Course in Sydney, Canberra, Melbourne

Supply Chain Management (SCM) is the management of suppliers and goods, storage of raw materials, transportation of goods, etc. to the point of consumption. To gain skills in the management of supply chains, consider participating in Supply Chain Management Training Course delivered by pdtraining in Sydney, Canberra, Melbourne and other cities in Australia. Definition of [...]

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What is Supply Chain Management? Training Course in Sydney, Canberra, Melbourne


Improving Supply Chain Management – Training in Brisbane

If a supply chain is not optimised, it leads to the incurring of more costs and the reduction in the value for customers. If you are looking to build skills in managing supply chains, consider participating in Supply Chain Management Training Course from pdtraining in Brisbane and other cities in Australia. A company through an [...]

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Improving Supply Chain Management – Training in Brisbane


How to Handle Customers Over the Phone: Customer Service Training in Adelaide, Melbourne, Parramatta

Handling customers over the phone requires specific skills, including developing patience and telephone etiquette. If you want to improve your skills in customer service, consider participating in Customer Service Training Course offered by pdtraining in Adelaide, Melbourne, Parramatta and other cities in Australia. When a customer calls for service, s/he expects courteousness and early resolution [...]

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How to Handle Customers Over the Phone: Customer Service Training in Adelaide, Melbourne, Parramatta