Monthly Archives: December 2010


The Importance of Professionalism Over the Phone: Professional Telephone Skills Training in Sydney, Canberra

When making a large purchase decision, most consumers will phone 3-4 purveyors of their desired good or service, with the intention of comparing price, service and responsiveness. To build skills in conducting telephone conversations, use Professional Telephone Skills Training Course offered by pdtraining in Sydney, Canberra and other cities in Australia. While your company will have [...]

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The Importance of Professionalism Over the Phone: Professional Telephone Skills Training in Sydney, Canberra