When making a large purchase decision, most consumers will phone 3-4 purveyors of their desired good or service, with the intention of comparing price, service and responsiveness. To build skills in conducting telephone conversations, use Professional Telephone Skills Training Course offered by pdtraining in Sydney, Canberra and other cities in Australia. While your company will have […]
Monthly Archives: December 2010
Recognition is the most important factor in keeping staff motivated, but it must be backed up by a tangible reward – even something as simple as a…
Increasing the skill levels of the whole Company increases business throughput without increasing head-count, maximising both profitability and growth potential
The pdtraining anger management course is proving very successful with people from all walks of life and industries right across Australia.
Anger Management: Training Course in Brisbane, Canberra